NOW Brazil Release Edition

Brazil changes how ServiceNow gets built, secured, and shipped.

Much of what matters in the Brazil release does not live in the family release notes. Build Agent is on by default; Autonomous Engineer turns requirements into tested work items; AI Agent Studio is rebuilt around deny-by-default security, and through MCP and A2A. Action Fabric opens the platform to external agents.

This guide is written for the architects and senior developers who design, govern, and upgrade around those changes. It explains how each capability works under the hood, what to configure, and where to begin. APIs to call, and where the documentation stops and verification on your own instance has to begin.

• Build Agent, the ServiceNow SDK 4.x, and Fluent, with code that compiles
• AI Agent Studio internals, agent security, MCP server, MCP client, and A2A
• Intelligent Approvals, ATF and Test Agent pipelines, and Developer Sandboxes
• An upgrade playbook, a risk register, and a target-state reference

What actually works, what quietly fails, and why.